Delete Account
You can request deletion of your Hanison account and associated personal data.
How to request account deletion in the Hanison app:
- Open the Hanison app.
- Go to Me.
- Open Account & Privacy.
- Tap Delete Account.
- Confirm your deletion request and submit this form.
What happens after you request deletion:
- We may verify your identity before processing your request.
- We will delete or anonymize your account information where legally possible.
- After deletion, you may lose access to your Hanison account, wallet, order history, support messages, and related services.
- Some transaction, wallet, withdrawal, fraud prevention, tax, accounting, security, or legal records may be retained where required or reasonably necessary.
- Account deletion requests are usually reviewed within 7 business days.
Submit your account deletion request below: